BZ

Bobby Z. 5 years ago • From Google

Rating

Bad

Terrible service and disrespectful staff at surgery

The reception team at this medical facility completely fails to embody the core principles of the NHS. Their approach lacks respect, professionalism, empathy, and basic courtesy. Whenever I attempt to contact them for assistance, I'm overwhelmed with anxiety about how they might respond. Their attitude is consistently dismissive, and they show no genuine interest in listening to patients' concerns. This NHS trust urgently needs to address these unacceptable behaviors. Every patient has the fundamental right to be treated with dignity and compassion.

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