The Town Centre Practice

Personnel demonstrated a lack of professionalism and courtesy during my interaction.

Absolutely horrendous customer experience that I strongly advise everyone to avoid. Upon arrival, I encountered an incredibly unprofessional receptionist named Mitchell who displayed an unacceptable..

Another disheartening instance of wasted public funds 💸 Employees appear demoralized, the entrance remains closed, and patients are compelled to broadcast intimate medical concerns through a speaker..

One star feels generous for this review, as their medical approach is the most subpar I've encountered. Physicians handle everything with a superficial touch, and I'm exhausted from hearing constant..

There's a clear explanation for its low rating. The front desk staff are incredibly discourteous and seemingly brain-dead, and even more frustrating is their inconsistent availability. Expect wait..

For the past three months, I've been attempting to schedule a medical consultation with my general practitioner. Each time I inquire, they redirect me online, but when I try the online system, it..

The employees were incredibly welcoming, and I was processed with impressive speed. I'm puzzled by the seemingly harsh feedback from other customers.

Utterly unprofessional staff with a complete lack of customer service, the receptionist appeared totally disinterested and unmotivated in her role. Upon arriving and mentioning my 111 referral, both..

I visited the 111 triage service and encountered extremely unprofessional treatment. The black female doctor briefly entered, barely listened, and abruptly left without addressing my concerns. The..

I've attempted multiple times to schedule a medical consultation, but the clinic consistently fails to return my calls.

Absolutely the most terrible medical facility imaginable!!! When I requested a face-to-face consultation, the physician flatly refused, insisting I disclose my health concerns via telephone - this is..

Best service I've ever experienced! They're incredibly thorough with mental health check-ups, consistently monitoring medication effectiveness. Communication is excellent, both in-person and via..

Absolutely the most terrible general practitioner I've encountered. Scheduling an appointment is practically impossible, and obtaining any meaningful assistance seems futile. Their standard response..

I felt compelled to share my experience after reading some negative reviews beforehand. Contrary to those comments, my visit went incredibly smoothly. I arrived just before 8:00, with about six..

Absolutely dreadful service. Expect to waste an entire day waiting, with wait times easily stretching to 5+ hours. You could literally arrive in the morning and not be seen until evening. The front..

The entryway was appalling, with trash strewn about and even a discarded syringe lying on the ground. After being directed here by 111, I was told to wait to see a nurse, but ended up waiting an..

The front desk staff display a complete lack of professionalism and courtesy. While the physician was incredibly pleasant and attentive, the receptionists appeared utterly disinterested and..

terrible customer service, consistently zero availability for bookings, understaffed, enduring lengthy wait times despite paying an annual health surcharge of 1050 pounds, yet still unable to secure..

Zero stars. Completely revolting. Layers of gunk and filth coating the seating and the floor grating near the window. The windows lack any coverings, creating an oppressive greenhouse-like..

Typically, the staff at this practice are helpful, but today's phone receptionist was incredibly unhelpful. I was simply trying to schedule an appointment for my newborn and wanted some guidance on..