LH

Lily H. 2 years ago • From Google

Rating

Bad

Terrible service and endless medical appointment frustrations

Over the past two years, I've experienced numerous frustrating incidents. On several occasions, I've arrived for scheduled appointments only to be informed that I was mistakenly booked with the incorrect physician, forcing me to reschedule. The most recent aggravation involved being dispensed the wrong prescription medication. When I returned to rectify the error, staff claimed no doctor was available to authorize the change, despite it being my original order. They then directed me to collect the item from a pharmacy in South Petherton, which supposedly had extended hours. Upon arriving, I discovered they had no record of my prescription. This entire experience is completely ridiculous!

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