Ashcroft Surgery

Incredibly swift service from start to finish - the moment I called early in the morning, my son was promptly examined, diagnosed, and received his medication within a single hour. The physician was..

Dr. Andrew Chia has an exceptional way with kids, putting both of my sons at ease during their appointments with his warm and gentle approach.

My baby has reached 18 weeks, and they've only managed to administer a single vaccination because of repeatedly cancelled appointments. This medical practice is absolutely terrible when it comes to..

The recently hired Asian receptionist displays an extremely unpleasant demeanor. Additionally, their phone service is abysmal - you'll waste countless minutes waiting on hold just attempting to..

The seating is extremely limited, and the wait is unbearably long. I absolutely cannot suggest this medical facility to anyone due to its poor patient accommodations and excessive wait times.

The entire primary healthcare system in the United Kingdom is in shambles, a direct consequence of Conservative Party policies. The physicians themselves are competent, though they predominantly..

Attempting to connect with customer service was an absolute ordeal. On Monday, March 2nd, 2020, I spent 15 minutes initially on hold from 2:10 to 2:25 PM. By 2:50 PM, I was third in the queue, and..

Absolutely terrible customer service that offers no real help during urgent situations. Their only recommendation is to visit a hospital or walk-in clinic. The staff's attitude on the phone is..

Steer clear of this general practitioner. Their medical advice is questionable, and they seem more interested in rushing through appointments than providing quality care. I felt completely..

Completely useless service with excessive wait times. The medical staff lacks professionalism, and I strongly advise against using this facility.

The service was top-notch, and we couldn't be happier. Dr. Frame demonstrated exceptional care and professionalism, as did the entire staff. We are truly grateful for their outstanding support.

March 2025 update: Dr Jones continues to impress. Warm, supportive, and knowledgeable - couldn't ask for better! July 2024 update Newest review: ⭐️⭐️⭐️⭐️⭐️ Dr Ahmed was exceptional during my..

Getting an appointment with this doctor is incredibly challenging, and after enduring a lengthy wait of several months, I finally secured one. Then, I was instructed to schedule a blood test, which..

Exceptional care from an outstanding medical team - every physician is truly remarkable. My heartfelt appreciation goes out to all of them.

A detriment to wellness, you're likely to deteriorate in health before securing a medical consultation and proper examination. Multiple prescription request attempts are necessary to prod the..

Friendly staff and exceptional customer care

Terrible phone service where it's impossible to contact the medical practice. They consistently dismiss patients by claiming they're fully booked, despite having clearly available space and..

Absolutely terrible medical practice scheduling system... They explicitly instruct patients to avoid phone bookings and use their online form instead, but surprise—the form is completely missing or..

Absolutely no complaints from my perspective. Admittedly, getting an early appointment can be a bit challenging (though that's pretty standard for most general practices). When it comes to urgent..

Three and a half hours have passed, and I'm still on hold, desperately trying to resolve an issue with my essential medication coverage. The frustration is overwhelming, especially after hearing..