Five Valleys Medical Practice

The medical attention received at this facility is commendable, but the process of securing an appointment is an exasperating ordeal. One endures an interminable wait on the telephone, only to be..

I encountered a slight issue with my repeat prescription, and they informed me via email that it would be ready for collection in 2 to 3 working days. It wasn't showing up on my NHS app, but..

The advertised complimentary parking is practically impossible to locate, rendering it essentially hidden. For NHS patients unfamiliar with Stroud, navigation becomes a significant challenge. The..

Absolutely dreadful medical professionals who provide zero notice about their upcoming absences, informing patients just 48 hours before a long-awaited consultation that's been scheduled for months...

It's utterly ridiculous. These so-called "trained care navigators" - who are essentially just receptionists with a fancy title - now have the audacity to determine whether you're worthy of a..

A top-notch medical practice that truly embodies warmth and expertise. The staff demonstrates exceptional care and attentiveness.

Ineffective leadership and substandard care for both employees and those seeking medical attention

Left high and dry with minimal assistance.

Scheduling an appointment is impossible through their online system, and their phone support is nonexistent - I get disconnected every time. Absolutely terrible service, and I'm definitely switching..

Getting a consultation here is incredibly challenging. They're unwilling to schedule appointments via telephone and insist on using their Anima online platform, which appears to be perpetually..

Completely astounding how this 'digital' prescription platform shuts down as early as 11am on certain days. The quality of service has undeniably deteriorated. Scheduled phone consultations are..

I feel like my health concerns are being brushed aside unless I'm being warned about life-threatening medication interactions. Exercise caution; not all medical professionals demonstrate the..

Absolutely terrible healthcare facility with incompetent management. Scheduling an appointment is a complete nightmare. Multiple times, I've endured waiting periods exceeding two months without..

Useful medical practice. Excellent doctors. Delightful front desk team. Accommodating for all our son's healthcare requirements. Attempted to submit an additional review today, but the system only..

This general practice is hands down the most ineffective healthcare provider I've encountered. Their appointment system is strictly online, with an extremely limited 3-hour booking window. For..

Consistently polite and competent across every interaction.

I'd like to express my sincere gratitude for the exceptional care provided by Five Valleys Medical Practice. Our family has consistently received top-notch attention from the entire team - doctors,..

Since their relocation, the quality of healthcare has drastically declined. Patients endure months-long wait times for appointments, encounter different doctors at each visit, and are restricted to..

Exceptional service across the board.

Service is absolutely dire nowadays! While they were excellent at Beeches Green, their move to the new town location has seen a steady decline! I cannot count the numerous occasions over the past..