Swanpool Medical Centre

Management turned a blind eye when I tried to report issues with not being allowed to visit my newborn child, effectively dismissing my concerns at a higher organizational level.

As a healthcare worker with demanding 12-hour shifts, I've struggled immensely to connect with medical professionals. Attempting to schedule a doctor's appointment involves endless waiting periods,..

I believe these people are complete buffoons They're an absolute mockery of healthcare You're limited to discussing just a single medical issue per visit What happens when you have multiple health..

Absolutely terrible medical staff... the front desk personnel act like they're physicians... they've cancelled my scheduled visits multiple times... even after receiving an official communication..

I'm battling a chronic mental health disorder that demands ongoing pharmaceutical treatment. However, securing the necessary medication has become an impossible task due to the complete inability to..

I strongly advise ordering your prescription tablets well ahead of time. I placed my order a week ago, and when I went to collect them today - having completely run out - they informed me they're..

Absolutely the most terrible medical facility I've encountered. They provide zero assistance and completely abandon patients without support.

Scheduling a consultation with my physician seems impossible, and the delay in communicating my diabetes diagnosis is absolutely unacceptable. It's been an entire year since my tests, and I'm still..

These medical professionals are absolutely terrible. For the past two weeks, I've been desperately attempting to secure a single appointment due to my ongoing pain and urgent need for prescription..

Unable to secure an afternoon slot. I've never encountered a general practitioner with such limited availability, restricting appointments solely to morning hours. The receptionist's conduct was..

Complete waste of time dealing with this medical practice's morning phone call. Wasted nearly 40 minutes stuck in a queue, only to be dismissed by unhelpful and discourteous front desk staff with..

If you enjoy medical professionals who keep you waiting well past your scheduled time and then attempt to fabricate excuses about calling earlier, when your phone records clearly contradict their..

The general practitioner in this region is absolutely terrible. I want to share my personal encounter with this medical practice. The staff are extremely discourteous and completely unhelpful. They..

Getting through on the phone at this place is like trying to perform a magic trick. Even when I'm the first in line, the call mysteriously drops before connecting to the clinic Post-covid, their..

Spent countless attempts trying to schedule a consultation, and upon finally reaching a staff member, I was redirected to a walk-in facility. This experience perfectly illustrates the strain on our..

These folks deserve absolute zero rating. Their complete disregard for elderly patients is appalling. Their approach is rigidly bureaucratic, more like a strict military protocol than a..

My experience with Swanpool has been consistently positive. While same-day doctor appointments aren't always possible - which is typical of most medical practices - they typically offer the option..

Customer service here is practically nonexistent, and when you do request assistance, be prepared to wait an eternity—like a full year—just to receive a simple report. It's incredibly frustrating!

Every single day, I attempt to secure a morning 8 AM appointment, only to be informed that no slots are available, forcing me to call back the next day. Their scheduling process is utterly..

A dreadful medical practice I signed up with in December 2023 and departed by February 2024. They flatly declined to provide medications previously prescribed by other physicians, making the entire..