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Michael M. 2 years ago • From Google

Rating

Bad

Terrible service and frustrating medical appointment experience

Absolutely dreadful medical facility. The wait for a blood test stretched to an entire month!!! Their appointment scheduling is ridiculous, seemingly designed for people with unlimited free time on Universal Credit. They assigned me a 9.45 slot, forcing me to request time off work and negotiate with my manager just to get this long-pending test done. Due to traffic complications, I arrived at Abbey Medical Centre by 9.55. Despite only two people ahead in the queue, I still had to endure another 10-minute wait because of the sluggish receptionists. The final blow? They insisted on rescheduling my blood test because I was 20 minutes past the original time. Wait another month? Absolutely not. I'm definitely switching to a different GP practice.

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