Parkside Family Practice

Your call is practically guaranteed to be dropped after cooling your heels for three-quarters of an hour. Every inefficiency is conveniently masked by the COVID excuse. We can freely visit..

The phone lines are perpetually congested, making it impossible to get through. I attempted to call at 7:59 PM, and there's absolutely no hold queue in place. An automated message abruptly announces..

The receptionist absolutely deserves to be terminated. Her demeanor is harsh and intolerant. Her interactions with patients are completely unacceptable. If she has no interest in addressing patient..

The staff here are consistently supportive, whether you're communicating via phone or face-to-face, and they always stick to scheduled appointment times. My entire family has been patients here for..

Zero stars deserved. Total time-wasting experience. Today, I arrived 10 minutes late for my son's appointment, and they outright rejected seeing him. Typically, we end up waiting over 20 minutes,..

Medical professionals here are truly exceptional, incredibly supportive, and appear to sincerely demonstrate genuine compassion. The front desk staff, however, present a contrasting experience!..

By the time you reach call number 141, you might encounter a receptionist who appears disinterested and dismissive, talking over you with a patronizing attitude. On multiple occasions, I've dealt..

Absolutely dreadful experience with their customer support. Spent an excruciating 40 minutes on hold with zero assistance, and their phone lines seem perpetually jammed. Completely unacceptable..

Spent an entire hour attempting to connect with customer service, and their phone lines remain completely unresponsive.

I'm breaking my silence to caution others about Steve Hazard, a paramedic whose unprofessional conduct left me deeply disturbed. He failed to even offer a basic introduction and proceeded to..

The receptionist displayed an incredibly dismissive attitude, causing significant frustration. After nine long days of runaround, I was finally able to obtain my medication, with staff repeatedly..

The most discourteous front desk staff I've ever dealt with... You follow their instruction to call at the designated time, and they offer zero assistance, simply redirecting you to dial 111 because..

Received an immediate in-person consultation on the very day I phoned, with exceptional, welcoming assistance from the front desk staff. Much appreciated.

If zero stars were an option, I'd choose that. Where to begin? A vulnerable child left unprotected due to their horrific record-keeping? Receiving seven-year-old documentation "for verification"..

I needed my travel vaccine documentation quickly, and Diane at the front desk went above and beyond. She swiftly processed my request and sent the paperwork to my email almost immediately after our..

The staff at this medical center are truly exceptional. The entire team radiates warmth and professionalism, with impeccable timing that makes every visit smooth. Marcia deserves special recognition..

I appreciate Steve Hazard's attentive and professional approach to addressing my concerns and following up with me.

The entire facility is an absolute farce. Arriving just 7 minutes past the scheduled time, I apologized for my slight delay, only to be met with a receptionist adamant about rescheduling. After..

Had a pleasant interaction with the front desk staff member, Rihanna. She addressed my query promptly and professionally. Appreciate the excellent service.

Attempting to reach customer service by phone is a nightmare, and if you miraculously manage to connect, the receptionists treat you with condescension, speaking to you as if you were an incompetent..