IT

Irene T. one year ago • From Google

Rating

Bad

Terrible service and impossible appointments at pease way

I've been a patient at Pease Way surgery since returning to town in 2020, and I'm thoroughly disappointed. Securing a doctor's appointment is incredibly challenging - nurses seem to handle most tasks these days. It's absurd that they require you to submit an injury photo, only to direct you to A&E. I have a septic splinter in my little finger that simply needs removing. The female doctor was friendly but admitted no one was qualified to extract my splinter. The staff are generally pleasant, often looking slightly embarrassed when explaining no appointments are available. They frequently change scheduled nurse appointments - one of mine was shifted from April to June and now sits in November! Seriously, Pease Way needs to get their act together and stop operating as if COVID is still at its peak. I'm definitely searching for an alternative medical practice.

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