KW

Kerstinhermine W. one year ago • From Google

Rating

Bad

Terrible service and impossible doctor appointment booking

The service is utterly abysmal. What was once a decent practice has now become impossible for booking a female physician. Despite having private coverage and simply needing a referral, I've been completely frustrated. Today, I wasted approximately an hour waiting, only to be repeatedly brushed off. Initially told to call back later, I was then informed no appointment could be made at all. I'm genuinely enraged, as I have legitimate health concerns I desperately wanted to discuss with my doctor. Being told to phone back in a fortnight with a slim chance of scheduling is unacceptable. They clearly need to overhaul their entire appointment system. Apparently, they've forgotten that patients like myself are literally funding their operation. 😡

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