Park Surgery
Cadar E. 2 years ago • From Google
Bad
Terrible service and impossible nhs appointment scheduling
Sadly, their customer service is completely unresponsive! When attempting to contact them, I'm repeatedly told to call back in the morning, but the line remains perpetually busy for nearly two hours straight. Additionally, I attempted to schedule a comprehensive medical examination, only to be informed that the earliest available slot is 2-3 months away. This is a far cry from their previous service standards, and I'm thoroughly frustrated with their staff's lack of efficiency and accessibility.
I arrived behind schedule for my blood test, but the staff were incredibly accommodating and managed to see me despite my tardiness. I'm truly grateful for their flexibility and helpfulness.
Park Surgery
Ian H.
I'm grateful for your assistance, Emma. Your support means a lot to me. Five-star service! 😊
Park Surgery
Noemi F.
ABSOLUTE WORST general practice I've ever encountered!!! STEER CLEAR!!! They are COMPLETELY UNHELPFUL!!! TOTALLY OUTDATED!!! Stuck in the past!!! As an educator, I am UNABLE TO SECURE AN..
Park Surgery
milan k.
Steer clear of this place. Trying to reach reception is a nightmare (waiting an hour)! After a hospital visit, they forwarded documents to the physician, but there's been complete radio silence for..
Park Surgery
Micheal R.
Emma truly stands out for her compassionate approach when assisting my mother. She consistently demonstrates attentiveness and goes above and beyond to provide support. The majority of the reception..
Park Surgery
Natalie K.
The front desk staff and medical personnel were incredibly welcoming and supportive. Excellent surgical experience overall.
Park Surgery
M B.
Every visit means killing time. If by some miracle they haven't misplaced your medication order, consider yourself fortunate.
Park Surgery
Leanne M.
I'm not particularly impressed with the medical staff and often feel dismissed, but after discussing my prolonged referral delays with Emma at my workplace recently, she proactively took my..
Park Surgery
Dave J.
Stuck on hold for an hour and a half, and still no one picks up. This has been happening consistently for three separate days. The customer service is absolutely unacceptable, especially when I'm..
Park Surgery
Stacey T.
Emma consistently delivers exceptional customer service, surpassing expectations with her outstanding dedication. I cannot recommend her highly enough - a massive thank you to Emma for her..
Park Surgery
Pratima G.
Clare, who works as a nurse at Park Surgery, is exceptionally compassionate and supportive. Her professional demeanor is marked by a genuinely positive approach to patient care. Having been..
Park Surgery
Karen W.
Following three decades of service at Park Surgery, I'm eagerly anticipating our relocation to 19 Hills and the opportunity to welcome our existing patients to our fresh location. We're also..
Park Surgery
A A.
The employees here are incredibly welcoming and go out of their way to assist customers with a warm, genuine approach.
Park Surgery
Jo M.
I'm grateful to Emma and Tracey for addressing my HRT prescription that had been neglected in a basket for an entire week, overlooked by the pharmacist. These women are truly wonderful. Regrettably,..
Park Surgery
Gareth E.
The medical professionals here fall short of expectations. Their phone wait times are excessively long, and their communication challenges seem to be progressively deteriorating.
Park Surgery
Cadar E.
Sadly, their customer service is completely unresponsive! When attempting to contact them, I'm repeatedly told to call back in the morning, but the line remains perpetually busy for nearly two hours..
Park Surgery
Mike M.
The customer service I received was top-notch. The representative, Emma, went above and beyond with her exceptional assistance. She was incredibly supportive, empathetic, and maintained a high level..
Park Surgery
Carrie-Ann R.
The team at Park Surgery's front desk truly impressed me with their helpfulness. They addressed every single question I had and successfully calmed my concerns. I'm incredibly grateful for their..
Park Surgery
Debra J.
Dr. Roa and Emma truly made me feel heard, which was a refreshing change after more than twelve months of feeling unheard and overlooked.
Park Surgery
Rhiannon C.
Emma Lewis was absolutely wonderful, providing invaluable support during a challenging period. Her warm demeanor, exceptional assistance, and genuine compassion made a significant difference. I am..
Park Surgery
Keri O.