Lister House Surgery

I've been a patient at Lister Surgery for 14 years, and my experience has consistently been unsatisfactory. Fortunately, I haven't faced any serious medical issues during this time, but attempting..

It's not about dismissing critical comments, but sharing a personal encounter. Having been associated with this medical practice for three decades, I was thoroughly shocked by the utterly..

This surgical practice is absolutely dreadful! Steer clear if you're considering them - seek alternatives immediately! Every single medical professional I've interacted with, whether by phone or in..

Absolutely terrible medical practice with zero availability for appointments. Without a doubt, the most incompetent doctor's office in the entire United Kingdom. The front desk staff are incredibly..

IF ONLY I COULD GIVE THIS MOCKERY OF A MEDICAL PRACTICE 0 STARS!! I was present at the facility recently with my child. Initially, the physician arrived late, causing my child to become irritable...

The front desk staff were exceptional. They provided clear guidance on scheduling consultations. The online booking process was seamless and efficient. The physician was also highly competent. 5/5

If I could assign a rating lower than the minimum, I absolutely would. The most horrendous practice I've ever encountered, without a doubt. First off, the receptionist was incredibly discourteous,..

Utterly dissatisfied!!! I submitted an online request for a private letter, only to be informed that I must physically visit the premises to complete the order. There's zero clarity about payment..

Phone lines always congested, took forever to connect. Completely booked for today, told to call back tomorrow, and guess what? Same frustrating situation repeats!

Nobody shows any compassion, and the service is terrible. I believe the council needs to intervene, or else these individuals won't comprehend the situation. I will definitely reach out to my Member..

I'd rate this establishment at absolute rock bottom, delivering the most abysmal service imaginable. Despite navigating their supposedly helpful 111 system, it still took a staggering two full days..

Undoubtedly among the most subpar medical practices in Luton. The staff shortage is incredibly apparent, and their approach to medical concerns is frustratingly circular. They consistently defer..

Every attempt to schedule a consultation has been met with repeated rejection. I've made numerous calls, but each time the response is the same dismissive refusal. My infant, who is merely 9 months..

I've encountered an absolutely dreadful medical practice that fails miserably at basic patient care. Their communication is appalling, with zero responsiveness to urgent requests. Getting a timely..

Impossible to reach anyone by phone, and scheduling an appointment seems completely out of the question. The staff's lack of responsiveness is incredibly frustrating.

Utterly appalling! With each encounter, they manage to sink lower than before. Scheduling an appointment is a nightmare, and the personnel consistently display a lack of helpfulness and..

Utterly appalling! I'm struggling to comprehend why the front desk personnel could be so dismissive and indifferent. Perhaps they're overwhelmed with work? Scheduling an appointment is practically..

THIS IS THE ABSOLUTE WORST GP SURGERY IMAGINABLE! IT DESERVES TO BE COMPLETELY TORN DOWN. Both the front desk staff and the 'doctors' who seem to have been scraped from the bottom of a garbage bin..

Called at 8:30 am and spent 35 minutes on hold just to schedule an appointment. When I finally got through at 9:10, I was told they were completely full for the day. Incredibly frustrating. I'm..

This medical practice is absolutely terrible. Scheduling an appointment is an exercise in frustration. The only way to book is by calling precisely at 8:30am on the same day, with no alternative..