West View Surgery

They completely ignore my concerns. I've explained my suffering with migraines, yet they're prescribing unnecessary medication. Today, they reinstated a drug that was causing me to cough up blood,..

I consulted with Sam, an Advanced Practitioner, and he was absolutely fantastic. The front desk staff and entire team were equally supportive and friendly. Considering how challenging work can be..

Extremely disappointing service, unable to complete my scheduled PSA blood test and then appearing to deliberately obstruct my attempts to reschedule, treating my request as a bothersome..

Exceptional service today - the front desk staff promptly picked up the phone and efficiently scheduled me for a same-day appointment, which was a pleasant surprise given my initial expectation of..

My experience with this healthcare provider started off wonderfully, but quickly deteriorated. During the initial months, everything seemed fine, but after two hospital stays, it has become a..

I am utterly appalled by the unprofessional behavior of a receptionist who repeatedly verbally attacks my mother and her transportation drivers. This unacceptable incident has now occurred twice..

The medical staff, including physicians and supporting personnel, consistently demonstrate a welcoming and supportive demeanor during my interactions with them.

Excellent medical practice. The front desk personnel are incredibly welcoming and supportive. Phone communication is consistently smooth and straightforward. Scheduling appointments is quick and..

Exceptional staff. Given the immense strain on the National Health Service and primary care centers being stretched thin, West View Surgery's team consistently demonstrates outstanding qualities...

Completely unacceptable service. They've botched my prescription twice consecutively. I was erroneously billed twice by splitting my medication into two separate prescriptions. Despite taking this..

Quick to reply and extremely supportive.

Throughout my four-decade relationship with this medical practice, I've consistently received outstanding care. The complaints about discourteous personnel completely baffle me. I suspect those..

As someone struggling with mental health challenges, I found Dr. Zehra completely inadequate and dismissive. She seemed utterly clueless about handling mental health concerns, essentially telling me..

Despite my ability to compose a lengthy critique of the reception and prescription team's abysmal performance, I'll keep this concise: 1. Deplorable demeanor and discourteous behavior 2. Critically..

I sought medical attention for my swollen ankles, but the healthcare providers were completely unhelpful. They merely repeated advice I was already familiar with. Currently, my ankles are so..

Absolutely won't return to this facility, and the receptionist's unprofessional demeanor is completely unacceptable! She is clearly unsuited for customer-facing work. The doctor was equally..

Let me be diplomatic: the medical staff are acceptable, but the administrative team - specifically the reception, practice manager, and assistant manager - are absolutely dreadful. Their demeanor..

The staff at this medical practice truly stand out from other healthcare providers I've encountered throughout my life. Residents of Keynsham have no idea how fortunate they are to have such an..

What was once an excellent medical practice has now deteriorated into a frustrating experience. They've implemented a policy that prevents scheduling appointments via telephone, even when patients..

Sister Karen Hunt was exceptional and incredibly understanding. As someone who dreads blood draws, she was hands-down the most skilled and compassionate nurse I've encountered! Her demeanor was so..