AV

Amanda V. one year ago • From Google

Rating

Bad

Terrible service and impossible to book appointments

This surgery is terribly managed, and if I had any alternative, I'd definitely choose it. Unfortunately, my lack of transportation means this is my only option. Getting through to them by phone is nearly impossible, and even when you do, all appointment slots are already taken. I attempted their new online booking system today, which is equally frustrating. I wasted considerable time completing the extensive online questionnaire, only to be left waiting for the surgery to review my request, rather than being offered a specific appointment time. Since I can't keep my phone active during work hours, I missed both the initial message and the subsequent callback. I'll now have to waste an entire hour trying to contact them by phone tomorrow.

Other reviews for Farnham Road Practice