Pelsall Village Surgery

Excellent medical procedure, highly streamlined and professional care for both myself and my relatives.

Terrible experience. Despite being first in line, I was left hanging on the phone for over half an hour before anyone bothered to pick up.

Since undergoing this surgical procedure, I've made 2-3 visits to the clinic. Scheduling appointments has been prompt, and upon arrival, the waiting periods have been relatively reasonable. The..

Fantastic visit to this medical practice! Securing an appointment was a breeze, and the entire team was incredibly welcoming and supportive. The process was seamless, with everything running like a..

Repeatedly encountering unavailable time slots has prevented my daughter from receiving her MMR vaccination. I attempted to schedule an appointment urgently, only to be met with the predictable..

An absolutely incredible medical procedure that exceeded all my expectations. Truly remarkable outcome.

I've been a patient at this medical practice for half a decade, and it's absolutely terrible. Trying to schedule an appointment is a nightmare. The receptionist acts like she's running the whole..

Every interaction with this medical practice, whether by phone or in-person, is consistently swift and well-managed. The entire team demonstrates exceptional knowledge and expertise across all..

Delivered outstanding support and compassionate assistance to my aging parent.

I visited the medical facility for my Carpal Tunnel procedure. My nurse, Vicki (the blonde-haired professional), was incredibly friendly and talkative. She helped me feel completely relaxed during..

The employees were incredibly supportive and consistently punctual in scheduling and maintaining our meetings.

I've been attempting to schedule an appointment for my infant, but I'm consistently advised to visit urgent care if I'm unable to wait. After being directed by 111 to the surgery, I'm now waiting..

The doctor refuses to prescribe medication via phone call, but simultaneously makes it impossible to schedule a face-to-face consultation! I was redirected to call 101, who then advised me to visit..

Fantastic clinic, I've been visiting for my warfarin monitoring, and the personnel are incredibly supportive. The young receptionist who handles scheduling is particularly outstanding.

Completely useless medical service that refuses to examine a child's throat for potential tonsillitis. Their only options are scheduling for the next day or subjecting patients to a lengthy 4-hour..

Recently joined this medical practice, and I'm thoroughly impressed! They excel at scheduling prompt consultations, and each visit concludes with me feeling fully informed and reassured.

The staff are pleasant, but the service is abysmal. They're constantly idle at the reception desk and incredibly slow to answer phone calls. Attempting to schedule an appointment is a nightmare,..