KO

Katie O. 3 years ago • From Google

Rating

Bad

Terrible service and impossible to book appointments

I am utterly repulsed by the impossibility of scheduling a doctor's appointment. Not only am I barred from walking in, but I also can't connect via telephone! It is completely unacceptable, and as a long-time patient of this practice since childhood, I am deeply disheartened by the deteriorating quality of service. What is the purpose of having a phone line if it's perpetually engaged! They clearly require additional front desk personnel. Eventually, I was forced to utilize the 111 service to secure an appointment because of my urgent medical needs. This is not an isolated incident, and as a result, I will be transferring my medical care to another practice.

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