OB

Obedient B. 3 years ago • From Google

Rating

Bad

Terrible service and impossible to reach doctors

I've been a patient at this medical practice since childhood, and ever since Dr. Sharma departed, the quality has drastically declined. Their current administrative system is clearly ineffective. The phone lines are perpetually busy for half an hour, and when you finally connect, all appointment slots have mysteriously vanished. It's ridiculous - apparently they only allocate around 15 appointments per day. I underwent a blood test over three weeks ago, was informed of an issue, and have been attempting to contact them daily without success, which is completely unacceptable. If there are concerns with patient test results, the responsible approach would be for the doctor to proactively reach out. Should this turn out to be a serious medical matter, I've meticulously documented every single call attempt, including one day where I dialed 38 times, and I am prepared to pursue legal action if necessary.

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