Mere Lane Group Practice

Don't bother. Everyone here is just about passing people through and talking up time. There's no care in this place. There's no help in this place. There's no kindness here.

Terrible service from this medical practice. Their staff completely lacks the ability to schedule in-person doctor consultations. Despite being a patient with them for over a year, I've never been..

I interacted with the medical practice's staff for the first time today and was greeted by Diane, the receptionist, who exemplified professionalism and courtesy. She was exceptionally accommodating..

I would have given zero stars if possible. The front desk staff were incredibly discourteous. I endured a prolonged wait of an hour just for them to contact me, and they then instructed me to return..

An absolute disaster of a general practitioner in Liverpool. They dismissed my tonsillitis as "viral" without proper treatment, and now I'm dealing with multiple subsequent health complications as a..

The medical team, particularly the receptionists, Dr. Abraham, and Ms. Murray, have been incredibly supportive throughout my health journey. They've consistently provided exceptional care,..

I've been a patient at merelane for several years, and I can confidently say the service has become completely unacceptable, with 99% of the problem stemming from the reception staff's terrible..

In my view, this so-called "Medical Practice" should be stripped of its designation due to their complete lack of compassion towards patients across every aspect of care. Getting an appointment with..

Attempting to schedule a medical consultation is consistently frustrating, with no doctor slots ever seeming to be open, forcing me to repeatedly call back day after day. The front desk staff..

I've been attempting to contact the medical office since Monday, and now it's Wednesday. My daughter is suffering from an allergic reaction, and I've already had to take her to the hospital. They're..

The general practice is absolutely terrible, with staff displaying consistently discourteous and callous attitudes. Booking an appointment with your doctor seems impossible, as you're perpetually..

I felt compelled to highlight the exceptional qualities of Rebecca Masih, a nurse at this practice who truly stands out. Her approach goes beyond mere medical assistance; she provides comprehensive..

Incredibly disappointing service from both staff and physicians. When I reached out previously, a male doctor summoned me with a condescending attitude, requesting I arrive within 10 minutes,..

Absolute worst front desk staff imaginable. Their customer service is atrocious - anyone dealing with them deserves sympathy and divine intervention.

The front desk staff demonstrated a lack of professionalism and courtesy during our phone interaction, which detracted from the overall experience. A more considerate and polite approach would..

Just had my smear test done by Rebecca Misah, she made me feel very comfortable and it was over in less than a minute, thank you.

I reached out to the medical clinic early in the morning at 8am, and the receptionist was incredibly accommodating, scheduling an appointment for my nephew with Dr. S Khan later that same day. Dr...

The phlebotomist is wonderful and skilled at drawing blood. However, scheduling an appointment for these tests is incredibly frustrating, with wait times stretching to several weeks.

Personnel at this establishment demonstrate a severe lack of professionalism and interpersonal skills. Their customer service approach is shockingly inappropriate, and they urgently require..

Dr. Nikpour demonstrates an alarming lack of compassion and understanding when it comes to individuals struggling with mental health challenges, rendering him unsuitable to provide care for such..