JM

Justin M. 6 years ago • From Google

Rating

Bad

Terrible service and lack of communication

I showed up this morning for a scheduled doctor's visit. Subsequently, I reached out requesting an urgent consultation. They inquired if the matter could be postponed until Friday. I emphasized that it could not wait. I referenced my existing appointment on 11/07/2019 and intended to proceed with that. Upon arrival, I was informed that my current appointment had been unilaterally cancelled, which is an entirely distinct issue. Their phone interactions are documented. No communication—neither text nor call—was sent to notify me of the appointment cancellation. As a result, I am now actively seeking an alternative medical practice.

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