EA

Evelina A. 5 years ago • From Google

Rating

Bad

Terrible service and lack of medical care compassion

The referral process was frustratingly slow. My daughter was suffering from back pain, and after two weeks, the administrative staff still hadn't sent the referral, which is especially concerning given that back pain is unusual in children. Moreover, my medical records from five years ago haven't been requested from my previous doctor. One of the GPs refused to adjust my treatment despite severe side effects. I endured significant pain, and the doctor attempted to prescribe Gabapentin for nerve pain and antidepressants instead of conducting proper investigations. She did not believe my symptoms. I ultimately sought care in the private sector for additional tests, and when I returned, the GP questioned why I hadn't pursued further treatment privately - which was incredibly ironic. I have never encountered such unprofessional and dismissive service. I'm only keeping one star because of two decent GPs, one of whom has already left the practice.

Other reviews for Park & St Francis Surgery