Chapel Street Surgery

Subpar healthcare assistance with significant communication failures. The medical team exhibits an unacceptable level of sluggishness when evaluating patient needs, consistently failing to follow..

I'm thoroughly disappointed with their service! Despite being a patient here for a decade, I was forced to leave on 25/10/2024 without my essential asthma inhaler! I pleaded with a nameless..

Impossible to book an appointment, phone lines are constantly blocked, and their only advice is to use emergency services or call 111. Absolutely dreadful healthcare support.

Absolutely terrible! Disrespectful and unreliable, they consistently fail to follow through on their commitments. My girlfriend experienced an epileptic episode due to the delay in her medication..

My spouse and I have consistently experienced excellent treatment at this medical center. It's important to recognize that all general practitioner clinics face personnel challenges, which should be..

Throughout recent months, I've had multiple occasions to seek assistance from this medical practice, and each encounter has been truly outstanding. The entire team demonstrates exceptional qualities..

My partner, who suffers from epilepsy, found herself without her crucial medication as of yesterday. She reached out to her pharmacy, and they assured her they would forward her prescription...

absolutely terrible. back in september 2022, the surgery informed me i required an MSK referral that i needed to request myself, which i did immediately the next day. they claimed it was completed...

After Haven's unexpected health decline, we relocated. The experience has been absolutely exceptional. Considering our numerous medical challenges, this place has been remarkable.

The medical practice offers quality care, but scheduling with a healthcare provider can be challenging due to the limited number of general practitioners available.

Grateful appreciation goes out to the welcoming receptionist and Dr. Scot for his professional care during my recent visit. Geoff Woodcock.

Scheduling a consultation seems impossible here!

Extremely supportive and thoroughly competent.

What terrible service. I'm now convinced I'll seek out a different doctor because this one is completely unacceptable. The doctor is dishonest and fails to follow up with communication, which is..

Exceptional Surgical Care, Physicians and Personnel. I've been a patient here for half a century, and I've consistently found their appointment availability and nursing support to be reliable...

Lengthy hold times, both in-person and via telephone. The company urgently requires additional personnel. Updating my critique after seven years to emphasize that no progress has been made.

Spent an exhausting 70 minutes on hold, first with three representatives, then another 36 minutes with two more, and still failed to resolve my issue. The customer service experience was incredibly..

Recently signed up in the new neighborhood, but my registration paperwork languished on someone's desk for nearly a week before being processed. This administrative delay prevented me from..

I'm baffled how this medical practice continues to operate. Receptionist Claire displayed shocking unprofessionalism, repeatedly hanging up when I attempted to ask her name for a formal complaint,..

I rarely leave reviews, but the experience I’ve had with this surgery has been beyond disappointing. The reception staff are consistently rude and dismissive, behaving as though patients are an..