CC

Coconut C. 2 years ago • From Google

Rating

Bad

Terrible service and lost prescription frustrate patient

I can see why so many people criticize this medical practice. The service is absolutely dreadful. I had an after-hours appointment on Saturday at another clinic, and within a short time, Kingsway Health Centre phoned to say my prescription was ready for pickup. When I arrived to collect it, they claimed they couldn't locate or reprint the prescription. Now I'm stuck on hold, seemingly endless minutes passing, and I've been first in the queue for what feels like an eternity. I'm thoroughly convinced they've misplaced my prescription and are deliberately letting the phone ring unanswered. How is it possible for a medical practice to be this incompetent?

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