TT

Trimy T. 2 years ago • From Google

Rating

Bad

Terrible service and no communication from surgery

Worst medical practice ever. I attempted to schedule an appointment last week and was number 29 in the queue, spending 50 minutes on hold with no response. When I arrived today at 8:35 am, they claimed to have booked me a telephone consultation, but no call was made. This is how they mistreat their patients, showing absolutely no consideration. I plan to seek guidance from the Citizens Advice Bureau in Bournemouth. I cannot comprehend why I cannot secure an appointment when physically present at 8:35 in the morning. It's a complete embarrassment.

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