JF

Josie F. 10 months ago • From Google

Rating

Bad

Terrible service and no doctor callback nightmare

The setup for this service is completely dysfunctional. You're forced to complete an absurd form just to get a doctor's callback. The receptionist told me to keep my phone on and assured me a doctor would contact me, but surprise - no call ever came. I can't even get through to my GP to understand what's happening, and it's clearly not functioning properly. I'm definitely not alone in my frustration - just check out the numerous negative reviews from other equally disappointed patients. Whoever designed this online system should be thoroughly embarrassed. The whole process is completely unacceptable. End of story.

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