A1

Abi 1. 3 years ago • From Google

Rating

Bad

Terrible service and no help for patients

I'm utterly frustrated after this morning's disastrous attempt to schedule an appointment. After enduring a 30-minute wait on hold, I finally reached a receptionist who took down all my details, only to be abruptly disconnected mid-conversation. It's been over two years since my last visit, and I urgently need appointments for both my son and myself. I'm completely baffled by how impossible it seems to secure a simple GP consultation when you actually need one. Moreover, it's completely unacceptable to redirect patients to distant medical centers. When someone is unwell, they want convenient, local care - not to be sent miles away. What about patients without transportation? Forcing sick individuals to use public transit risks spreading illness even further. I'm absolutely appalled by the terrible service I've experienced today, and I'm still without an appointment, now stuck waiting in the queue once again.

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