The Manor Practice

Extremely inefficient personnel at the vaccination check-in. They were unable to locate my name, mistakenly sent me to an incorrect line, and showed no remorse for their errors. This is undoubtedly..

I'd give zero stars if possible. The blonde-haired receptionist with highlights to her shoulders was incredibly discourteous today, displaying a dismissive attitude by repeatedly rolling her eyes at..

Scheduling an appointment is extremely challenging, and their communication is abysmal. The staff is unresponsive, and the overall quality of service is subpar.

When we relocated to this neighborhood, we were advised to sign up with this medical practice. The general practitioners and nursing staff are consistently professional, friendly, and compassionate...

After relocating to this region, I deeply regret switching healthcare providers. Attempting to schedule a consultation becomes a frustrating ordeal, with the front desk staff interrogating you about..

The front desk personnel are terrible, seeming to selectively assist patients based on their preference. Countless mornings, I've phoned only to be informed no appointments are accessible and..

I've had just one opportunity to step into this business for an appointment. All subsequent interactions have fallen short of expectations. It's mind-boggling how I'm forced to endure a 30-minute..

Completely impressed by every single medical professional I've interacted with, whether through conversations or in-person consultations. There's absolutely nothing I can criticize about their..

Received quick and comprehensive care, professional consultation, much appreciated

The landscape of scheduling in-person consultations with a familiar physician has undeniably transformed in the wake of the pandemic. The quality of care remains intact, albeit delivered and..

Dr. Hewitt is an exceptional physician who goes above and beyond. I couldn't possibly desire a more attentive or compassionate healthcare provider. He truly demonstrates genuine concern for his..

Complete rubbish spending time with these absolute morons

My encounter with the Manor Practice Sutton Coldfield GP on 3/14/24 was incredibly frustrating. My wife, a nursing mother experiencing severe neck pain, urgently needed medical consultation...

ABSOLUTE WORST MEDICAL PRACTICE IMAGINABLE!!! These are the most incompetent doctors I've encountered who perpetually lack available appointment slots. Every time I call early in the morning, I'm..

Having worked in the medical field as an NHS doctor, I can confidently endorse this GP practice. The medical team, including doctors, nurses, and other healthcare professionals, demonstrate not only..

Tracy at the front desk informed me that all appointment slots were booked, but she recognized I wasn't feeling well. Despite the daily long lines, she quickly reached out as soon as an opening..

After enduring a grueling 60-minute phone wait on 17.06.2025 for an 8am slot, the receptionist was extremely brusque and unhelpful. She flatly refused to schedule a GP appointment, citing that I had..

Before the pandemic, the experience was exceptional. Currently, it falls far short of meeting basic expectations.

It's Friday, January 12th, 2024, and I'm frustrated that no one is picking up the phone, and Ashfurlong isn't responding either.

I've been stuck on hold for more than half an hour with no one picking up, and it's incredibly frustrating to get through. When I tried calling again, the system claimed the office was shut, yet..