Lister House Surgery

Nobody shows any compassion, and the service is terrible. I believe the council needs to intervene, or else these individuals won't comprehend the situation. I will definitely reach out to my Member..

Completely terrible general practitioner. Zero compassion whatsoever. Getting referrals for your kids is practically unattainable. You're forced into extreme lengths just to secure a referral...

IF I COULD, I WOULD GIVE THIS PRACTICE ZERO STARS. I've endured a terrible experience with them for over 23 years. Their staff's attitude is completely unacceptable, particularly the receptionists..

I've repeatedly attempted to secure medical appointments, but without success. The front desk staff consistently redirects and complicates the process. I've invested nearly three hours across..

The absolute bottom of the barrel when it comes to medical care in Luton. My son's been waiting three weeks just to get an appointment and a prescription refill, despite the receptionist promising..

I underwent a phone consultation where the physician only attempted to contact me twice, which was insufficient time for me to respond. Upon calling the following morning and describing the..

I'd rate this establishment at absolute rock bottom, delivering the most abysmal service imaginable. Despite navigating their supposedly helpful 111 system, it still took a staggering two full days..

The medical excuse documentation process worked exceptionally well. Appreciation to Hamzah.

What an absolutely dreadful establishment. I wouldn't even recommend it to my worst enemy. The staff seem completely disinterested, wearing fake smiles that barely mask their indifference. The..

Terrible customer service from GP, completely unresponsive and unhelpful.

Accurx's digital platform proved incredibly useful and streamlined my process. I interacted with Hamza, who walked me through everything clearly, helping me submit my request smoothly. The team..

The staff were incredibly welcoming and the service was top-notch. I'd absolutely suggest this practice to anyone searching for a fantastic new general practitioner!

Complete garbage, I've tolerated this medical practice for over two decades, yet I can't secure an appointment for the past three weeks. Booking at the front desk is forbidden; you must phone, but..

This medical practice is absolutely abysmal. Securing an appointment is nearly impossible. On the 24th, no physicians were available, and I was instructed to either call back the next day or..

Absolutely dreadful medical practice. Booking an appointment is practically impossible. Constant delays and tardiness. The physicians consistently refuse to provide hospital referrals. The quality..

I reached out on Tuesday and was greeted by an automated message indicating a 72-hour wait time for a response. When I called again on Friday, I found myself in the queue, supposedly first in line...

This medical practice is absolutely terrible. Scheduling an appointment is an exercise in frustration. The only way to book is by calling precisely at 8:30am on the same day, with no alternative..

Their punctuality is absolutely abysmal! I arrived precisely at 15:25 for my scheduled 15:30 appointment, yet the nurse was inexplicably 20 minutes behind. The delay was so significant that I was..

I've been a patient at Lister Surgery for 14 years, and my experience has consistently been unsatisfactory. Fortunately, I haven't faced any serious medical issues during this time, but attempting..

This surgical practice is absolutely dreadful! Steer clear if you're considering them - seek alternatives immediately! Every single medical professional I've interacted with, whether by phone or in..