SS

Syeda S. one year ago • From Google

Rating

Bad

Terrible Service and Patient Record Mishandling

Incredible! Their conduct is utterly appalling and completely unprofessional. It's astonishing how the overwhelming majority of reviews are one-star ratings! They truly don't even merit that. Clearly, they have no understanding of patient confidentiality and openly discriminate against individuals with limited or no English language skills. The assistant practitioner manager is absolutely deplorable, not even worth engaging with! They deliberately withhold and even delete patient records, as I personally experienced when trying to retrieve documents for a family acquaintance. Having been a patient at this practice years ago, I can confirm the service has dramatically deteriorated. To anyone experiencing similar issues, I strongly urge you to report them to NHS England or the Ombudsman, as this GP practice absolutely requires a thorough investigation into their patient treatment.

Other reviews for Island Health