Park Lane Practice

A top-tier medical facility in Swindon. The staff, from the general practitioners to the nurses, are consistently courteous and supportive. Whenever medical attention is required, I can always count..

Exceptional support with a highly competent team. I was impressed when I contacted them and quickly connected with a physician, who then scheduled an in-person consultation for the very next morning.

I was left in a dire situation when their pharmacy staff was completely absent for over ten days. I was forced to desperately plead for my recurring medication refill before my supply ran out in..

If I could give zero stars, I would. Booking an appointment is impossible due to the terrible reception staff. They require you to self-certify for 7 days before requesting a sick note, and then..

Absolutely zero stars would be more appropriate. I strongly advise residents of SN1, SN2, or those near Park Lane GP to steer clear of this practice, especially if you have children. Avoid..

The receptionists answering calls are shockingly incompetent and should be immediately terminated. Their lack of professionalism, understanding of healthcare etiquette, and basic courtesy is..

My encounter was absolutely dreadful. I had scheduled a medical consultation at the clinic, which led my spouse and me to reschedule our work commitments, having already endured a four-month waiting..

Completely unreliable and irresponsible. It's astonishing that they're permitted to continue operating. Absolutely no improvement whatsoever.

I was compelled to take my spouse to the emergency room due to the impossibility of scheduling a timely doctor's visit. After an entire week, we finally secured an appointment, yet no diagnostic..

The medical practice is absolutely dreadful, and I've been a long-standing patient experiencing the worst service ever. Whenever I attempt to schedule an appointment, I'm constantly redirected to..

Sought guidance for a minor dermatological issue but was met with humiliation when the physician disparaged my professional path. Ultimately reduced to tears, I discovered this doctor had..

I've been stuck waiting on a prescription for nearly four weeks. They're falsely claiming they've already dispatched it to the pharmacy, but when the pharmacists verify, they confirm the..

The scheduling system could use some improvement, but I have absolutely no issues with the physician themselves - they're excellent.

Disgraceful medical facility that lacks basic compassion. I arrived punctually at 8:30 am for my scheduled appointment, only to be told I needed to make a phone call. When I explained to the..

I approached this medical practice seeking registration and was initially informed that I could proceed, receiving a form to complete. Promptly, I filled out the paperwork and submitted it the same..

Hello. Today, my wife, our little girl, and I visited the clinic for her 1-year-old vaccination. We were attended to by a nurse named OLU, who displayed an extremely unprofessional and discourteous..

Oh goodness. After discovering I wasn't in my preferred healthcare provider's postcode area, I reluctantly decided to register with Park Lane since it was the closest option. The mediocre two-star..

Terrible experience. Staff was completely uncooperative. Customer service was disrespectful. The front desk employee was dishonest.

My son managed to secure an appointment today, but the doctor completely disregarded his concerns. This same physician had previously contacted my son in April, indicating a liver issue and..

I'm utterly frustrated with my GP's handling of my medical situation. After waiting three weeks for an appointment, they cancelled it just a day before, and then inappropriately referred me to..