Oakwood Surgery
Andy E. 2 years ago • From Google
Bad
Terrible service and racist attitude at clinic
The receptionist and management display an absolutely revolting and shameful demeanor, consistently treating patients with rudeness and disrespect as if they were subhuman. It's unacceptable that they believe they can mistreat people without consequences. I'm certain the government doesn't fund healthcare professionals to demean patients or treat them like garbage. While they may have gotten away with this behavior in the past, that ends now. I've submitted a comprehensive and serious complaint to the Department of Health & Social Care, requesting a thorough investigation into this matter. I am prepared to provide detailed statements documenting the staff's appalling attitude and will ensure every aspect of this unprofessional conduct is examined. We are fed up with these disgraceful, potentially racist staff members who seem to think they can protect each other. When I escalate this issue to the proper authorities, significant changes will occur. The doctors must take immediate action to address and resolve this unacceptable situation.
The employees were incredibly courteous and went above and beyond to assist me in every way possible.
Oakwood Surgery
ACH A.
Prompt scheduling, excellent correspondence, and consistently helpful from start to finish.
Oakwood Surgery
Omar K.
The receptionist's behavior was utterly appalling and shameful, consistently displaying a disrespectful and degrading attitude towards patients. They seem to believe they can mistreat people without..
Oakwood Surgery
Farida H.
I've been a patient at this medical practice with my family for many years, and I can confidently say they are incredibly supportive and compassionate. The entire staff demonstrates tremendous..
Oakwood Surgery
Harry H.
The medical staff here are truly outstanding, and I wholeheartedly endorse this practice for anyone seeking a reliable healthcare provider. Having been a patient since 1988, I can only express..
Oakwood Surgery
Mitra M.
I received my seasonal influenza vaccination at the Oakwood medical center today, and the personnel were exceptional. Anusha, in particular, stood out for her compassionate and professional..
Oakwood Surgery
Shajna B.
This doctor's surgery represents one of the most poorly managed medical practices I've ever experienced. The entire process is marred by unacceptably long phone wait times, unhelpful receptionists..
Oakwood Surgery
Ad K.
terrible customer support they're completely indifferent their priority seems to be attracting more clients through WhatsApp group advertisements, yet when actual assistance is required, they're..
Oakwood Surgery
Iram R.
Top-notch medical attention and a welcoming team. HCA Najmi stands out as arguably the most skilled blood test professional I've encountered. Her efficiency is remarkable, with everything..
Oakwood Surgery
Ismaeel F.
Exceptional customer care, with incredibly warm and welcoming personnel—particularly the manager who went above and beyond. The medical professionals were outstanding, delivering top-notch service..
Oakwood Surgery
Sal S.
Scheduling appointments at this medical practice has been incredibly seamless and hassle-free, primarily due to the courteous and accommodating front desk team. I want to specifically highlight..
Oakwood Surgery
N2KB N.
I deeply sympathize with anyone considering switching to Oakwood surgery, as it's undoubtedly the most subpar medical practice in Birmingham. Dr Qazi demonstrates an appalling level of..
Oakwood Surgery
S P.
Exceptional care! Transitioning from College Road Surgery, I was initially apprehensive about switching to a larger medical facility. My concerns were quickly dispelled. The service has been..
Oakwood Surgery
Suu W.
The front desk staff are incredibly warm and hospitable. The doctors are compassionate and make patients feel completely at ease during consultations.
Oakwood Surgery
zhora K.
The doctors, Dr Al Qazi and Dr Vivani, are excellent, but the staff's behavior is unacceptable. They are incredibly rude, preventing patients from speaking and becoming defensive when questions are..
Oakwood Surgery
Junaid A.
Completely useless medical staff and front desk personnel. They're all incredibly discourteous and unprofessional. They consistently fail to respond, and when they do, you're lucky to get an..
Oakwood Surgery
G G.
Throughout my entire life, I've been a patient at this medical practice, and I can confidently say the front desk staff have consistently been exceptional. The nursing and medical professionals have..
Oakwood Surgery
Khawar A.
Our family has been thoroughly enjoying our interactions with this medical practice. Scheduling appointments is a breeze, and the reception team consistently demonstrates warmth and exceptional..
Oakwood Surgery
A H.
Dr. Anas from Oakwood Surgery is an exceptional general practitioner who exemplifies medical excellence and empathy. He demonstrates remarkable attentiveness during consultations, giving each..
Oakwood Surgery
DILSHAD A.
Exceptional service from both medical personnel and physicians. My wife and I recently attended an in-person consultation with a female doctor who was incredibly professional and punctual. We were..
Oakwood Surgery
reiko k.