CG

Charlene G. 4 years ago • From Google

Rating

Bad

Terrible service and rude reception at this clinic

I reluctantly concur with the sentiments expressed in previous reviews. The front desk service is shockingly poor, demonstrating a complete lack of empathy and professionalism. I was stunned when the receptionist actually took a personal call while simultaneously speaking with me. When asked, she refused to provide her name, claiming she wasn't obligated to do so; attempting to lodge a complaint seems futile since you must navigate through these same receptionists. There's a rich irony in the fact that patients recently received an email urging them to be patient and courteous to staff, when the initial reception is so dismissive. Respect, after all, should be a two-way street. While the physicians themselves seem competent, securing an appointment with them is an exercise in frustration.

Other reviews for St Andrews Medical Centre