Fir Park Medical Centre

Despite the challenge of scheduling a consultation with a general practitioner, I can genuinely say the patience required is absolutely justified. The physician I consulted was exceptionally..

Pretty decent, no major complaints

Absolutely dreadful experience Staff display zero professionalism Receptionists are dismissive Doctors equally inadequate I suffer from a complex bone condition Frequently left without essential..

The staff at this reception were incredibly rude and unwelcoming. I strongly advise against visiting this place.

I went for a health check recently and was puzzled by the taped-off reception area. It felt ridiculous having to loudly announce my purpose in front of everyone in Widnes! The receptionist seemed..

Attempted to use their new digital scheduling platform, but encountered complete failure. Called later in the day since early morning lines are impossible, and was informed that advance booking..

During my decade-long association with this practice, the Appleton village location provided exceptional care. However, since relocating to Fir Park, the quality has drastically deteriorated...

This product deserves the lowest possible rating, and I'm only giving it one star because I can't select zero. Complete and utter garbage!

Utterly unprofessional, discourteous, and callous front desk staff! This establishment urgently requires a complete overhaul of their reception team, not individuals who abruptly terminate phone..

The front desk staff displayed a dismissive attitude and seemed completely disengaged, failing to comprehend or pay attention to my concerns. When I requested that the practice manager contact me,..

Twice now, the front desk staff have demonstrated exceptional flexibility, helping my wife and me despite having no open time slots. What truly stands out is how they handled our requests with..

Can't schedule a consultation to save my life. The phone line is perpetually jammed, and on the rare occasion I manage to connect, I'm cut off before I can even utter a single syllable. Deeply..

STEER CLEAR! In my view, this medical center should be shut down. Having undergone cancer treatment this year as a patient, I've found their support to be completely absent, and in fact, quite the..

Bev at the front desk is absolutely incredible, always willing to assist and never finding any request too challenging. She's a delightful person, and I'm truly grateful. Every single physician I've..

Subpar medical care has convinced me to seek a new healthcare provider.

After numerous attempts, I finally got through after making 76 calls, only to be informed that no appointments were available. Over the past four days, I've made approximately 94 calls daily, with..

A bit behind the times, yet the medical professionals and support team are truly top-notch

Far from acceptable, either reception has only 1 person manning the telephone, or the person manning it loves to chat, ( the second highly unlikely) Either way unnaceptable

The front desk staff show a complete disregard for patient confidentiality. The current setup allows conversations to be overheard by everyone in the waiting area, which is unacceptable. The..

Scheduling a consultation here is an exercise in frustration. The process is so convoluted and time-consuming that securing an appointment seems nearly unattainable.