Sidcup Medical Centre
Lucyann P. 4 years ago • From Google
Bad
Terrible service and rude staff at doctor's office
I had the absolute worst experience at this medical practice. My appointment was delayed by 40 minutes, and the receptionist, Lillie-May, was incredibly unprofessional. She was argumentative and rude, even in front of my 12-year-old daughter, despite knowing I was in significant pain. When I explained I couldn't wait, she callously told me to reschedule for the next day. They claimed we were next in line, but another patient was seen instead, and she kept making excuses about running late. I'm normally a patient person, but her attitude was completely unacceptable. She seemed to care only about herself and showed no concern for patients. The entire practice is frustrating - they rush you out while simultaneously making you wait excessively, and without even offering an apology. I would give this place zero stars if I could. It's an absolute joke and should be shut down. They desperately need additional staff training. My strongest advice: avoid this surgery at all costs.
Absolute nightmare of a healthcare facility. Complete waste of time and energy. Staff seem clueless, care is substandard, and the entire place is a disaster from start to finish.
Sidcup Medical Centre
Marcin P.
Absolutely terrible customer service with zero concern for their clients. Attempting to contact them is futile since they consistently ignore phone calls and show complete indifference to their..
Sidcup Medical Centre
Nay J.
It's typical of modern medical practices - absolutely dreadful. The fundamental issue with these clinics is their layout, which allows everyone to overhear your most private medical discussions...
Sidcup Medical Centre
Ebere I.
I experienced a serious breach of privacy when my confidential health information was improperly handled at this facility. Such a violation merits an even lower rating than the minimum possible.
Sidcup Medical Centre
Siripala W.
Disappointing customer experience with subpar service quality
Sidcup Medical Centre
Anastasija U.
I share the frustration of previous reviewers. It's impossible to reach the surgery by phone. An automated message claims they're experiencing high call volumes and directs patients to use..
Sidcup Medical Centre
Christine B.
Dr. Ramu is exceptional in providing follow-up care for my spouse. I am incredibly grateful for your outstanding service and dedication. Please continue your excellent work.
Sidcup Medical Centre
Glynis F.
You go through the hassle of filling out an E consult form, only to be instructed to reach out to the surgery for an appointment. When you call them, they redirect you back to the E consult and..
Sidcup Medical Centre
Arshjot S.
This product falls far short of expectations. Its performance is subpar, and it fails to deliver even the most basic functionality. I'm thoroughly disappointed with the quality and feel that it..
Sidcup Medical Centre
Andrey N.
Utterly dysfunctional digital platform that's mandatory for every single interaction - scheduling, administrative tasks, you name it. Scheduling an appointment is a nightmare, and getting face time..
Sidcup Medical Centre
Barbara C.
This medical practice deserves to be shut down entirely. A more competent and compassionate healthcare provider should immediately replace them. Not only is it completely futile to reach anyone via..
Sidcup Medical Centre
susan W.
Been loyal patients for almost four decades, rarely requiring medical attention, but when a critical post-operative follow-up was necessary, they completely dropped the ball. Instead of providing a..
Sidcup Medical Centre
Ian C.
Absolutely abysmal customer support. Completely useless and unhelpful in every conceivable way. This business deserves to be permanently closed down.
Sidcup Medical Centre
N H.
Subpar customer support with minimal flexibility or willingness to help.
Sidcup Medical Centre
Aqib F.
Absolutely terrible healthcare provider. Their medical competence seems non-existent, and they appear completely incompetent. Not only are they unprofessional, but they also demonstrate a total lack..
Sidcup Medical Centre
Opal D.
I took my sick 5-year-old to a medical center for her painful ear infection, traveling quite far by taxi due to her condition. Upon arrival at 6 PM, we discovered another distressed parent who..
Sidcup Medical Centre
Claire C.
Utterly disorganized medical practice with condescending and discourteous front desk staff. Booking an appointment takes forever, and when you finally get seen, the physicians consistently..
Sidcup Medical Centre
amanda r.
Absolutely disgusted that my 91-year-old father was advised to take a taxi when he's bedridden and unable to move around.
Sidcup Medical Centre
Carol P.
Waiting in line for an hour and a half, and I'm still number five in the queue. This level of service is completely unacceptable.
Sidcup Medical Centre
Ucanonlysaveyourself
Dr R. has consistently failed to provide me with the necessary medical advice and care over the years. He also demonstrates a very strong sense of grandiosity and self importance that is not only..
Sidcup Medical Centre
Martin K.