DD

Deborah D. 2 years ago • From Google

Rating

Bad

Terrible service and rude staff at park medical

I sustained a leg injury in April and attempted to secure a medical consultation. The receptionist's demeanor was incredibly unhelpful, dismissing me and insisting I complete an online triage form. Consequently, I've been unable to consult with a physician. As my pain intensified, a nurse recommended physiotherapy, but that referral never materialized. My attempts to schedule a physiotherapy appointment were futile, forcing me to fund my own treatment. It's unacceptable that patients must pay privately when we contribute to the NHS through our taxes. My frustration with Park Medical is immense; simply getting past the receptionist seems to be the primary challenge. To anyone seeking care here, I wish you the best of luck—you'll certainly need it.

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