AJ

Ash J. one year ago • From Google

Rating

Bad

Terrible service and shocking racist attitude

The reception staff here are incredibly discourteous, with the woman wearing glasses being particularly unwelcoming. Even before meeting the doctor, I'm seriously considering finding a new general practitioner. Compared to my previous medical practice in Telford, where the staff were warm and helpful, this experience has been terrible. I've attempted to schedule appointments three times, but they consistently refuse, unlike my previous practice which would offer slots within a week. What's worse, I overheard the receptionists making deeply offensive racist comments about Indian people, suggesting they need to be "kept in check." Their discriminatory attitude is appalling. At this point, I'm skeptical I'll ever successfully secure an appointment if I continue with this healthcare centre.

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