TT

Tairal T. 2 years ago • From Google

Rating

Bad

Terrible service and staff at health centre

If I could assign zero stars, this clinic would earn them. The receptionists are incredibly discourteous, displaying zero empathy or consideration for patients. They even dismiss elderly individuals seeking assistance with booking, coldly instructing them to use the mobile app. I witnessed an older woman between 8-9am struggling with her phone, and she was simply told to return the following day. Additionally, I encountered a GP who was extremely hostile during a phone call, abruptly ending the conversation without allowing me to fully explain my concerns, concluding with an aggressive "OK BYE" before hanging up. This female GP, who sounded of Indian descent, was shockingly unprofessional and confrontational during our interaction. Rather than providing a sense of relief that medical help was available, her approach only heightened my anxiety and distress. To anyone reading this review, I desperately seek recommendations for a more compassionate and patient-centered healthcare provider than Child and Family Health Centre.

Other reviews for Child and Family Health Centre