Priory Medical Centre
Cory M. one year ago • From Google
Bad
Terrible service and staff at priory medical centre
Further Update: as of 13/12/2024 at 2100hrs, the management only responded to my email after I threatened to escalate to CQC UPDATE: as of 13/12/2024, I submitted the required information about my complaint on 6th December 2024, and predictably, no response was received. I even requested a managerial phone consultation, which was completely disregarded. Steer clear of this facility, they are completely indifferent. CQC has been informed of my complaint. We had been patients at Priory Medical Centre for 4 years, initially finding them satisfactory and helpful, but that is no longer the case, leading to our departure in November 2024. The reception staff are unequivocally discourteous and aggressive, with their demeanor being utterly unacceptable both telephonically and in person - the primary reason for our departure. We've observed a significant exodus of staff, and frankly, this comes as no surprise whatsoever. Appointment scheduling is arbitrary, with zero consideration for patient needs. Despite explaining personal circumstances, they demonstrate complete apathy. When a female patient specifically requested a female nurse for her B12 injection and explicitly stated her preference, they still assigned a male nurse, showcasing their profound lack of empathy. We have since transferred to a practice with significantly more compassionate staff who genuinely accommodate individual patient requirements, something Priory Medical Centre catastrophically fails to do.
Absolutely top-tier medical practice with incredible accessibility! Their online consultation platform is lightning-fast, and responses come through swiftly. Every staff member—from doctors to..
Priory Medical Centre
Fraser A.
Disrespectful, obstructive, and uninformative employees. Complete embarrassment...
Priory Medical Centre
Tony G.
I've found myself interacting with this medical practice frequently over recent months. Their digital triage system has proven incredibly straightforward and streamlined. I've successfully booked..
Priory Medical Centre
Kaye L.
The service is utterly appalling right now. I've been unwell for seven days, exhausting every possible self-help option before concluding I urgently need medical consultation. Attempting to schedule..
Priory Medical Centre
Kate H.
Straightforward, compassionate and educational
Priory Medical Centre
Kavya C.
Scheduling an appointment proved challenging for me as well. Being new to the UK, this was my inaugural hospital visit. I was quite anxious after reading previous feedback. However, at the Priory..
Priory Medical Centre
Corrie D.
The online consultation system is incredibly frustrating. You must submit a form precisely at 8:30am, and they rarely respond the same day. My last two consultations resulted in being scheduled for..
Priory Medical Centre
Lammers L.
I'd rate them zero stars, as I've mentioned before, the staff's attitude is appalling. It's unacceptable that it requires three physicians to complete an ADHD evaluation, with Dr. Dallaway being..
Priory Medical Centre
Malcolm. Robert
Been with this medical centre over 47 years gone down hill .Doctors just don't care. Been misdiagnosed 3 time in the last 3 years. My repat prosgripshons. Never on time. Some of tge female ..
Priory Medical Centre
TheTonyfernandes T.
I've been a patient at this medical practice for 35 years, and it has seriously deteriorated over time. All the excellent doctors have departed, including Dr. Mulder, who was my regular..
Priory Medical Centre
Jake B.
The reception staff demonstrated exceptional courtesy and assistance, with Dr. Partington proving to be compassionate and supportive. I was fortunate to secure face-to-face consultations on the same..
Priory Medical Centre
Emily H.
Highly streamlined and well-organised
Priory Medical Centre
Elizabeth C.
There can be no justification for the challenges patients are experiencing when trying to access healthcare professionals. It's an absolute horror show! A serious issue exists that demands immediate..
Priory Medical Centre
Suzanne C.
I've been a patient at this medical practice for more than a year now. They constantly hassle patients about medication authorizations. Waiting times exceed a week. When my husband attempted to..
Priory Medical Centre
Daniel M.
Scheduling an appointment here is incredibly challenging. The online consultation form is only accessible during a limited window of working hours. I experienced a single phone call from the doctor,..
Priory Medical Centre
Vicky S.
Accessed the triage system to obtain urgent medication for a respiratory infection and secured a prompt appointment the following day when I experienced complications. The team were welcoming and..
Priory Medical Centre
John G.
Over recent years, I've had valid reasons to discuss concerns with the practice manager regarding discourteous reception staff, an impolite paramedic, and their problematic booking system. Last..
Priory Medical Centre
Sian S.
I recently relocated to Warwick and felt a bit melancholy about leaving behind my previous healthcare providers whom I had been extremely satisfied with. Right from the start, I've experienced..
Priory Medical Centre
Micheal O.
Dr. Courtenay Evans provided an absolutely abysmal patient experience. When delivering critical test results via telephone, he demonstrated zero compassion or professional communication skills. His..
Priory Medical Centre
Cherlyn R.
Dr. Lewis is an absolute embarrassment. What kind of medical professional would withhold crucial medication that could seriously harm a child's well-being?! I'm absolutely going to file a formal..
Priory Medical Centre
M T.