CV

Candice V. 3 years ago • From Google

Rating

Bad

Terrible service and staff completely unhelpful

Completely terrible customer service! The employees are incredibly discourteous! With three young kids, I've struggled to get an appointment for years. Even calling early at 8 am and being 38th in the queue, I was told no appointments were available, regardless of my urgent need. They're incredibly disrespectful. My husband has even witnessed staff deliberately ignoring phone calls while casually chatting among themselves at the front desk - it's absolutely appalling. I'm currently in the process of changing medical practices. Before transferring my records, I attempted to get help for my daughter, who's suffering from an extremely painful ear infection. Once again, the staff showed zero empathy or professionalism and refused to connect me with a manager. I cannot stress enough how strongly I advise against using this medical practice!!!

Other reviews for Forrester Street Medical Centre