West Park Surgery

Avoid this medical facility at all costs. The surgical services are abysmal and completely unreliable. You'll struggle to secure an appointment, and the practice is perpetually overcrowded, making..

Completely appalling experience with the front desk staff for the past three weeks while attempting to schedule an appointment. They consistently communicate in a condescending manner, treating..

Total disappointment visiting this place. Interacting with them was a nightmare, especially the arrogant woman in charge who acts like she's superior and completely dismissive. Her condescending..

Transitioned to application software that requires a computer science doctorate to navigate. Absolutely appalling to abandon users with a text message and zero guidance.

My sister resides just a short 5-minute stroll from this medical practice, yet they refuse to accept her as a patient due to her being outside their arbitrary "catchment area". She struggles with..

Called today, the representative completely ignored me, wouldn't even acknowledge my name, and rudely suggested I contact another department because they were supposedly too swamped. Exceptional UK..

Making an appointment now requires using an app, which is incredibly annoying. If you're not tech-savvy, the whole process becomes immensely frustrating. The app system is completely unhelpful, with..

I've been a patient here with my mother for an extended period, and I'm genuinely perplexed by the negative feedback online! I've consistently encountered nothing but respectful treatment. The..

I've been a patient at this medical practice for about half a year now. The front desk team is absolutely wonderful - they consistently demonstrate helpfulness and warmth, which is exactly what you..

Booking an appointment is impossible. Every morning, you're advised to ring at 8am, but by the time you connect, all slots are gone. I've had to follow up on my prescription multiple times,..

Steer clear of this medical practice I've been attempting to schedule a consultation for my child since 2020, with no success!

The staff here are a nightmare, starting with the receptionist and only getting worse. The doctors are terrible, but the surgery manager is truly unbearable - they'll completely drain your spirit...

I called the medical practice midweek using their answering service for a prescription, but when I went to the pharmacy today, no script was available. The pharmacist helpfully phoned the surgery,..

I'm perplexed by the critical comments about this medical practice. The front desk team consistently demonstrates warmth, empathy, and professionalism. They consistently strive to provide maximum..

The medical staff, including the doctor and nurses, are excellent. The sole drawback is the inconvenience of obtaining repeat prescriptions when the NHS app and surgery computer systems are..

The front desk staff display a consistently unwelcoming and discourteous attitude.

I would give zero stars for the appalling way they've mistreated my disabled friend who uses a wheelchair. The manager has a serious issue and has now removed my friend from their patient list,..

I've been a patient at this medical practice for twelve months, and I consistently find scheduling with my preferred doctor to be hassle-free. The facility also maintains an impressively tidy and..

Shocked by the receptionist staff's lack of professionalism and even more astonished that they continue to be employed despite their poor attitude.

The front desk staff at this medical practice are absolutely terrible—the most unprofessional receptionist I've encountered. Their attitude is completely unacceptable, and the office clearly needs..