Green Lane Surgery

Terrible medical procedure that left me completely frustrated. They scheduled a follow-up appointment but failed to communicate that their office was relocating, causing unnecessary confusion and..

Consistently courteous and supportive employees, with a straightforward scheduling process that makes booking appointments a breeze.

The medical professionals appear competent, but their referral process is frustratingly inefficient. After my appointment, I followed up with the reception desk two weeks later to confirm my ECG..

As a patient at this medical practice, I cannot speak highly enough of the incredibly courteous doctors, nurses, and reception staff. It's such a warm and inviting environment where everyone..

I wanted to share my appreciation for the paramedic Neil who assisted me today. He was incredibly supportive and compassionate, helping me feel comfortable without any hint of criticism - something..

I'm absolutely thrilled with Green Lane Surgery, where Dr. Thomas is our cherished family physician - she truly is a beacon of care and compassion. The incredible staff members Amelia, Mandy, and..

Dr. [Name] performed an absolutely incredible procedure - couldn't have asked for better surgical care or results!

Got to say the paramedic I recently saw at the clinic was incredible. It took multiple hospital trips, including visits to Heartlands and Queen Elizabeth, with numerous doctors and a CT scan, all..

The front desk staff are consistently delightful. Dr. Thomas is exceptional and truly represents the best of the medical practice, especially after my daughter's previous unsuccessful hospital..

I'm compelled to express my frustration with the reception team, who appear distinctly unhelpful. Attempting to contact the surgery is an absolute ordeal! I find myself repeatedly trying to get them..

What an exceptional medical practice. The front desk team truly goes the extra mile to assist patients. It's rare to find a clinic that offers such prompt same-day appointments!! Absolutely..

Getting an appointment at this medical practice is a constant struggle. You're forced to repeatedly contact the doctors just to secure a consultation, and when you finally do manage to schedule one,..

I'm completely baffled by any negative feedback about this practice, as they are truly exceptional. The entire team demonstrates compassion, expertise, and a genuine commitment to patient care...

I can genuinely attest that Green Lane Surgery is exceptional. Every time I've reached out, they've responded with remarkable speed and professionalism. Unlike the common complaints about medical..

The front desk team consistently fails to pick up incoming calls, which is incredibly frustrating. Despite this major drawback, the medical professionals I've encountered have been competent and..

Terrible questionnaire experience. The approach feels biased and disrespectful. Reaching their staff is incredibly challenging, and scheduling an appointment seems nearly unattainable. The staff..

Exceptional surgical procedure! Highly effective and I've encountered zero issues. Consistently supportive and friendly staff.

Steer clear under any circumstances

Never available for appointments, zero consultations, and the front desk staff was incredibly dismissive. They showed absolutely no concern about whether I would be seen, displaying a complete lack..

I've spent an exhausting hour on hold, desperately trying to reach a receptionist. Frustrated, I decided to physically visit the location while still connected on the phone. Upon arrival, I was..