ED

Ellie D. 5 years ago • From Google

Rating

Bad

Terrible service and uncaring doctors destroy patient trust

Getting through on the phone is an absolute nightmare (just recently, 37 attempts over 1.5 hours with constant disconnections), and the staff who eventually answer are incredibly discourteous and dismissive. What's worse, I was repeatedly sent home with symptoms that later developed into gastroperesis, requiring an emergency hospital admission. The hospital staff explicitly stated that if I had received proper treatment for gastroenteritis weeks earlier, my condition might not have escalated to this point. Dr. Ward, in particular, was exceptionally insensitive, reducing me to tears with his callous attitude, essentially telling me to just accept my stomach problems and move on. As a result, I am actively seeking a new medical practice that actually shows some compassion and provides proper medical care.

Other reviews for The Fryern Surgery