TP

Tom P. 2 years ago • From Google

Rating

Bad

Terrible service and uncaring medical practice

I strongly advise seeking an alternative medical practice, as this one is truly terrible. I submitted a complaint to the practice manager last summer (2023), and received absolutely no response. The reception staff are deceitful, and one specific doctor is exceptionally unpleasant and hostile. The nurses are the sole redeeming feature of this facility. I've escalated my concerns to the Care Quality Commission, but they have not yet taken any action. It's utterly unacceptable for an NHS general practice to behave in such a manner, simply dismissing patients with medication and demonstrating a complete lack of mental health support. This surgery has significantly deteriorated my overall well-being.

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