DL

Danielle L. 2 years ago • From Google

Rating

Bad

Terrible service and uncaring staff at medical practice

Total chaos at this medical practice! Impossible to schedule an appointment after countless phone attempts, and even when contact is made, there's zero patient consideration! My mother, battling COPD and Lupus, faces prescription issues every single month - either they're incomplete or unsigned, with Emma being the sole helpful staff member! The extremely discourteous receptionist Carly absolutely deserves to be fired for her appalling treatment of my mother last Friday - displaying zero compassion and failing to follow through on promised callback! She actually had the nerve to argue with my sick mother who was unable to obtain her emergency medication and ultimately required hospitalization. Where is the basic professional responsibility towards patients...??

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