NW

Natalie W. 2 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical care

Scheduling an appointment is a nightmare. Once, they refused to see my 3-month-old in person and suggested waiting a few days before heading to the emergency room to consult a locum GP - which is absolutely ridiculous. The staff's attitude is appalling. A nurse even mocked my partner, sarcastically questioning if he was afraid of needles while our baby was about to receive an injection. The only way to potentially get an appointment is to call at 8am and endure an hour-long wait on hold. Otherwise, there's zero chance of being seen, no matter how urgent the situation. They consistently push patients towards 111 and emergency services instead of providing proper care. Completely not worth registering with this practice.

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