Abbey Medical Centre
Marco M. 5 years ago • From Google
Poor
Terrible service and unhelpful medical practice
Throughout my two-year tenure as a patient here, I've consistently encountered a distinctly unwelcoming reception manager and a senior partner with notable interpersonal challenges. During the pandemic, securing an appointment has been virtually impossible, with telephone consultations being the sole, unpredictable option. Meanwhile, neighboring medical practices have maintained in-person patient services and responsive communication. The one physician I genuinely connected with is now overwhelmed, making a consultation with her a month-long wait. My healthcare needs extend far beyond automated prescription dispensing, which has led me to seek a more accessible and compassionate practice. Interestingly, I've observed that the Reception Manager Joy has been promoted - a decision which, given my experiences, seems questionable.
I consistently receive top-notch care at this medical center, and they've been incredibly responsive in scheduling same-day appointments for my kids whenever they're unwell. The NHS app's feature..
Abbey Medical Centre
ES G.
Building upon Marco's observations and adding my own experience, today's receptionist was utterly ineffective, prefacing every negative statement with a timid "I'm afraid..." When I pointed out that..
Abbey Medical Centre
Ray N.
Appalling conduct by Dr. Clements, with incompetent consultations delivered by physicians struggling with language barriers, all while siphoning resources from our publicly funded healthcare system..
Abbey Medical Centre
######### #.
Echoing previous comments, scheduling an appointment can indeed be challenging with constantly engaged phone lines. Despite this, I've consistently found the front desk personnel to be incredibly..
Abbey Medical Centre
MARCO M.
Throughout my two-year tenure as a patient here, I've consistently encountered a distinctly unwelcoming reception manager and a senior partner with notable interpersonal challenges. During the..
Abbey Medical Centre
Ruth S.
I've been receiving care at Abbey Medical Centre for more than two decades, and both my children are also registered patients there. I'm taken aback by some of the one-star reviews, which likely..
Abbey Medical Centre
Charlotte C.
I've been associated with this medical practice for many years. Similar to other general practices since the pandemic, they're operating as effectively as possible given the mounting pressures on..
Abbey Medical Centre
Rachel T.
This product matches the descriptions provided by previous customers, confirming their assessments and experiences.
Abbey Medical Centre
Mel M.
I've been a patient at Abbey Medical Centre since childhood, and as it adapts to the changing landscape of the NHS, I'm continually impressed by its warm, efficient approach to providing top-notch..
Abbey Medical Centre
Jessica S.
Joy, the receptionist, is an incredibly difficult person who consistently exacerbates my challenges with mental health due to unresolved past conflicts. During a recent call to schedule an..
Abbey Medical Centre
LTJ L.
It breaks my heart reading other patients' comments. My own encounter with this medical practice was far from satisfactory. I've since switched to a different local clinic with incredibly welcoming..
Abbey Medical Centre
Laura E.
Recently relocated and chose this medical practice, which turned out to be a regrettable decision. I was made to feel like an inconvenience when attempting to discuss crucial medical matters...
Abbey Medical Centre
Chelsea C.
It's truly disheartening to witness the deterioration of this medical practice recently. I've completely lost confidence in the general practitioners and administrative personnel. The sole bright..
Abbey Medical Centre
David R.
The medical staff and doctors within the clinic are commendable. However, their digital infrastructure and collaboration with online pharmacy services are severely lacking and inefficient.
Abbey Medical Centre
anna b.
I became a patient at Abbey Road Surgery towards the close of 2024, following strong endorsements from trusted friends. Having spent more than two decades with a different local medical practice, I..
Abbey Medical Centre
NejM X.
Reading the one-star reviews seems exaggerated; I can understand a 3 or 4-star rating for the mentioned reasons, but a 1-star review feels overly harsh. I'm giving a 5-star rating to help balance..
Abbey Medical Centre
wayne 1.
Not entirely satisfactory, encountered a physician who seemed dismissive and unhelpful, with an attitude that came across as somewhat superior and belittling. To be fair, my interactions with other..
Abbey Medical Centre
Livia S.
Exceptional medical care, incredibly compassionate staff! Each team member attentively addresses patient concerns and delivers outstanding personalized attention. This is undoubtedly among the top..
Abbey Medical Centre
damon's s.
Totally dismissed my worries about my condition, claiming it was merely an iron deficiency, and wouldn't authorize a nystatin prescription. They suggested I could purchase it over the counter,..
Abbey Medical Centre
Di A.
It's accurate that scheduling a standard consultation requires several weeks, but this is typical across medical practices nowadays. While this surgery is undoubtedly bustling, their staff..
Abbey Medical Centre
Nicola L.