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Marco M. 5 years ago • From Google

Rating

Poor

Terrible service and unhelpful medical practice

Throughout my two-year tenure as a patient here, I've consistently encountered a distinctly unwelcoming reception manager and a senior partner with notable interpersonal challenges. During the pandemic, securing an appointment has been virtually impossible, with telephone consultations being the sole, unpredictable option. Meanwhile, neighboring medical practices have maintained in-person patient services and responsive communication. The one physician I genuinely connected with is now overwhelmed, making a consultation with her a month-long wait. My healthcare needs extend far beyond automated prescription dispensing, which has led me to seek a more accessible and compassionate practice. Interestingly, I've observed that the Reception Manager Joy has been promoted - a decision which, given my experiences, seems questionable.

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