LB

Lucy B. 3 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical practice

Securing a consultation at this medical practice is an absolute nightmare. The front desk staff are consistently unhelpful and create unnecessary obstacles to scheduling. I spent an entire week attempting to book an appointment, and finally succeeded today by phone, despite having to travel to Paris for work and returning later this evening. Surprisingly, the physician refused to provide treatment, even though it was a telephone consultation - which makes no sense to me. It seems she simply lacked the motivation to assist me. Furthermore, my medical records from my previous healthcare provider have been outstanding since last July, and the practice has shown zero initiative in tracking them down or following up on the matter.

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