The Manor Practice

Phone keeps ringing endlessly with zero response, lines perpetually jammed. This situation seems completely absurd. Is it even possible to make contact??

AVOID AVOID AVOID!! Absolutely dreadful medical practice. Fourteen months ago, I sought help for leg circulation problems at this clinic. They guaranteed a referral which never materialized. Upon..

The medical care itself is excellent when I can actually see a professional. However, scheduling an appointment is incredibly frustrating. I've spent three consecutive days attempting to contact the..

I truly appreciate your kindness! :)

Extremely inefficient personnel at the vaccination check-in. They were unable to locate my name, mistakenly sent me to an incorrect line, and showed no remorse for their errors. This is undoubtedly..

This practice is utterly incapable of meeting even the most basic requirements, rendering it completely useless and ineffective.

Smooth, quick, and courteous appointment at the James Preston facility. Much appreciated.

The landscape of scheduling in-person consultations with a familiar physician has undeniably transformed in the wake of the pandemic. The quality of care remains intact, albeit delivered and..

Absolutely horrendous front desk staff who clearly lack any semblance of customer service skills. These physicians are undoubtedly the most incompetent I've ever encountered. Although I rarely..

Completely useless staff who provide zero assistance when trying to schedule an appointment.

I truly appreciate the exceptional assistance and encouragement I received. Your support was outstanding and made a significant difference.

Fantastic healthcare experience. This practice has been nothing short of wonderful. When I brought my child in for vaccinations, the nursing staff were incredibly kind and compassionate...

Dr. Hewitt is an exceptional physician who goes above and beyond. I couldn't possibly desire a more attentive or compassionate healthcare provider. He truly demonstrates genuine concern for his..

My encounter with the Manor Practice Sutton Coldfield GP on 3/14/24 was incredibly frustrating. My wife, a nursing mother experiencing severe neck pain, urgently needed medical consultation...

Having worked in the medical field as an NHS doctor, I can confidently endorse this GP practice. The medical team, including doctors, nurses, and other healthcare professionals, demonstrate not only..

Strongly endorsed, though the female front desk staff hung up on me twice, claiming she couldn't understand me clearly. Interestingly, another receptionist had no trouble hearing me during our..

Who in their right mind doesn't have a digital queue management system? Even during the pandemic, they shut down online reservations. Now it's just endless ringing and perpetual "line busy"..

Complete rubbish spending time with these absolute morons

When we relocated to this neighborhood, we were advised to sign up with this medical practice. The general practitioners and nursing staff are consistently professional, friendly, and compassionate...

This place is completely misnamed. It offers absolutely nothing of value, and calling it a service provider would be a generous stretch. Utterly useless in every respect.