PS

Prash S. 2 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical staff

IF I COULD GIVE 0 I WOULD! The older receptionist displayed a dismissive attitude, arbitrarily deciding that no situation warranted immediate attention and only offering an appointment after a 2-3 week delay. My relatives and I have consistently experienced significant challenges attempting to reach the surgery via telephone, frequently finding ourselves at the front of the queue only to have the call abruptly terminated. Regrettably, the reception staff's performance has deteriorated, seemingly operating solely for their own convenience rather than prioritizing patient care and needs. They are completely uninterested in addressing any complaints regarding their unprofessional conduct, instead offering weak excuses about being overwhelmed. The entire situation is utterly ridiculous.

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