MR

Mark R. 3 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical staff

I reached out to schedule a consultation on Monday, having not required medical services for quite some time. The front desk staff was incredibly unaccommodating. I was unable to secure an appointment and cannot make calls at 8am due to work commitments. After much back and forth, they eventually arranged a Saturday morning slot at an alternate clinic. Upon arriving at the alternative location this morning, I was informed that Woodside had unilaterally cancelled my appointment without notifying me. How can such unprofessional behavior be considered acceptable? It seems like a cruel and deliberate attempt to frustrate patients. To make matters worse, there's no clear avenue for lodging a complaint on their website.

Other reviews for Woodside Medical Centre