SR

Suzanne R. 2 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical staff

I'm thoroughly dissatisfied with this medical practice. Since moving here in July 2023, I've struggled immensely to secure appointments. Their staff consistently fails to listen to patients, and directing me to contact my GP between 8am and 10am is completely impractical for working individuals. I've been exploring alternative healthcare providers, but most seem equally problematic. The receptionists desperately need improved customer service training and a more welcoming approach. Additionally, I've experienced medication disruptions from my transfer, though some staff members have been marginally helpful.

Other reviews for Oaklands Surgery